Privacy Policy
Your privacy and the security of your health information are our top priorities. This policy explains how we collect, use, and protect your data.
Last updated: September 2025
Privacy at a Glance
HIPAA Compliant
Full compliance with healthcare privacy regulations
Encrypted Storage
All data encrypted at rest and in transit
No Data Sales
We never sell or share your personal data
Information We Collect
Health Information
- • Medical history and current health conditions
- • Symptoms, treatments, and medications
- • Vital signs and biometric data
- • Healthcare provider interactions and notes
Personal Information
- • Name, date of birth, and contact information
- • Insurance information and billing data
- • Emergency contacts and family medical history
- • Preferences and communication settings
Technical Information
- • Device information and IP addresses
- • Usage patterns and platform interactions
- • Authentication and security logs
- • Performance and error reporting data
How We Use Your Information
Healthcare Services
We use your health information to provide medical care, coordinate treatments, process insurance claims, and communicate with your healthcare providers.
Platform Improvement
Aggregated, de-identified data helps us improve our AI algorithms, develop new features, and enhance the overall healthcare experience.
Legal Compliance
We may use your information to comply with legal obligations, respond to lawful requests, or protect the rights and safety of our users.
Information Sharing
Important: We Never Sell Your Data
Solaris Healthcare does not sell, rent, or trade your personal or health information to third parties for marketing or commercial purposes.
We only share your information in these specific circumstances:
- With your healthcare providers: To coordinate your care and treatment
- With your explicit consent: When you authorize us to share specific information
- For legal compliance: When required by law or to protect health and safety
- With service providers: Trusted partners who help operate our platform (under strict agreements)
Your Privacy Rights
Access & Control
- • Access your personal and health information
- • Request corrections to inaccurate data
- • Download your data in portable formats
- • Control communication preferences
Privacy Protection
- • Request restrictions on information use
- • Opt out of non-essential communications
- • Request account deletion (where permitted)
- • Report privacy concerns or violations
Data Security
Encryption
End-to-end encryption for all data transmission and storage
Access Controls
Role-based access and multi-factor authentication
Secure Infrastructure
SOC 2 compliant cloud infrastructure and monitoring
Contact Us
If you have questions about this privacy policy or concerns about your privacy, please contact us:
This privacy policy is effective as of September 12, 2025
